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IFRA Process
How can we be of service?
After years of research and refinement, we at IFRA have established an involved and efficient process, utilising our expertise within the freight industry to save our customer time and concern.
Focusing upon the key transport parameters and employing applications for supply chain management, we investigate and communicate to our customers how we can help you lower the costs of freight services.
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We work for you - no savings no fee
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FREE RATE ASSESSMENT
- We at IFRA provide a free initial rate assessment, obtaining information from our customer in regards to their dealings with the current freight company they are using and the rates for which they are paying.
- We are aware of the necessity to implement "Industry Standard" rates and transit times for all our clientele and keep this in mind throughout our process.
BENCHMARK APPRAISAL
Utilising the information obtained from our customer, we instigate a benchmark appraisal of the present rates the customer are paying against Industry Standards. From here IFRA is able to determine:
- The available savings to be made, based upon the companies national or international sending and importing or exporting locations by individual zone or country.
- What the product to be freighted is, the best packaging, the desired location and the urgency of post.
TENDER MANAGEMENT
We at IFRA
- Seek the market and tender to the freight companies at your request. Our tender documentation is customised to benefit your companies specific requirements.
- Negotiate on your behalf, excellent Terms and Conditions and a contractual agreement based upon key performance indicators (KPIs).
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TENDER REPORT & RECOMMENDATION
Your tender responses could amount to substantial savings that include:
- Fixed rates for one or more years.
- A reduced fuel levy.
- Terms and conditions more aligned with your companies requirements.
Our reports outline zone and sending location, the savings and service capabilities of all tendered, including volume discounts, and price breaks.
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CARRIER IMPLEMENTATION
Once you have chosen your desired carrier we make certain they meet the required key performance indicators (KPI's), as well as offering competitive pricing and terms of trade outlined in your service level agreement before any formal negotiations take place.
RATE AUDITS
Each month we analyse all individual connotes to ensure that your rates are being maintained.
We eliminate the need for your staff to spend countless hours checking carrier invoices, with our innovative supply chain management technology.
Whether it's 100 or 100,000 Connotes per month, IFRA is able to remove this costly, time consuming excercise.
SERVICE AUDITS
Our service audits are set in place to ensure your key performance indicators (KPI's) are being maintained throughout the year. We deliver monthly KPI's to each customer to instill a consistent rate saving strategy.
We compare your previous rates against your new rates for the volume of freight transported each month. This verifies all assumptions and provides a high level of accountability to your company.
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Our process works to establish a base which aids you, the customer, in determining whether your company has the correct rate structure in place for your freight expenditure and product volume.
We at IFRA aim to identify carrier inconsistences and ensure that you are presented and informed with the most viable options available.
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